Complaints and returns

In order to make a complaint, follow the steps below:

Download and fill in a universal

warranty card


Give the product along with the receipt and warranty card to the point where you purchased it

Expect feedback from the store where you made your purchase.

It will complete all the formalities.

Do you have any questions?

If you have any questions or concerns regarding the complaint procedure and the possibility of servicing the products, please contact the Caretero service by filling out the contact form.

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